Privacy Policy

Last updated: 28 February 2026

This Privacy Policy explains how Love Over Exile ("we", "us", "our") collects, uses, and protects your personal data when you visit loveoverexile.com or use our services.

We take your privacy seriously. This site serves a sensitive audience — parents experiencing parental alienation — and we handle your data with the care and discretion that requires.

1. Who we are

Love Over Exile is operated by Malcolm Smith. For data protection purposes, Malcolm Smith is the data controller for this website.

Contact: info@loveoverexile.com

2. What data we collect

When you sign up for the waitlist or community

  • Email address
  • First name (optional)

When you use the contact form

  • Name
  • Email address
  • Message content

Automatically collected

  • Analytics data (page views, traffic sources, device type) via Google Analytics 4
  • IP address (anonymised)
  • Browser and device information

3. How we use your data

  • To send you the free Survival Guide and community notifications you requested
  • To send our newsletter (only if you have opted in)
  • To respond to contact form messages
  • To understand how the site is used and improve it (analytics)

We do not sell your data. We do not use it for advertising targeting.

4. Legal basis for processing (UK/EU)

  • Consent — for email marketing and the community waitlist
  • Legitimate interests — for analytics and security
  • Contract — for processing contact form messages

5. Third-party services

  • MailerLite — email marketing (EU GDPR compliant)
  • Google Analytics 4 — website analytics (anonymised IP)
  • Vercel — website hosting (EU data centres available)
  • Discourse — community forum (self-hosted)

6. Your rights

Under UK GDPR and applicable law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time (including unsubscribing from emails)
  • Object to processing

To exercise any of these rights, contact us at info@loveoverexile.com.

7. Cookies

We use cookies for analytics purposes (Google Analytics). You can disable cookies in your browser settings. We will display a cookie consent notice in accordance with UK/EU law.

8. Data retention

Email subscribers: data retained until you unsubscribe or request deletion. Contact form messages: retained for up to 2 years. Analytics data: retained per Google Analytics default settings (14 months).

9. Changes to this policy

We may update this policy from time to time. The date at the top of this page will always show when it was last updated.

10. Contact

For any data protection questions or requests: info@loveoverexile.com